on 28-03-2019 08:46
Hi @razvanlasoc You will need to take your phone to your local O2 store so they can inspect it first and then they will complete the insurance cover for you.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 28-03-2019 09:23 - last edited on 23-04-2019 17:44 by Marjo
You don't have to use O2 for insurance.
They are quite expensive. If you shop around you will find full cover for your phone and at a much cheaper price.
Best of luck and welcome to the forum