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Index of Community Guides

MI5
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I've started this as an easy to find index of member guides, help topics and info written by the community, for the community. I will have missed many in this first pass (no offence to anyone intended), so please add to them if you know of or find any others. Please also do not waffle on "off topic" in this thread. Let's keep it clean & tidy slight_smile

It would be great if this thread could be made sticky at the top of this board for even easier access wink 

When linking to a thread in response to a question, please credit the original poster in your reply. 

 

Accidental MMS Sending and How to avoid it by MI5Here

A guide to O2 Refresh by lovemyphoneHere

A guide to personalising your phone by Marjo - Here

A mini guide to doing a Sim Swap on O2 by lovemyphone - Here

All you need to know about O2 Recycle by Chris_k - Here

All you need to know about Voicemail by MI5 - Here

App Guide - My O2 by gmarkj - Here

App Guide - My O2 PAYG by Daddydoink - Here

App Guide - My O2 - Bills section by MI5 - Here

App Guide - My O2 - Allowances by gmarkj - Here  

App Guide - My O2 - Bolt-ons by Fellwalker - Here

Backing up your phone by MI5 - Here

Call merging and call conferencing by Martin-O2 - Here

Cancelling your contract - An updated guide by davethorp - Here

Cancelling your contract and leaving O2 [before July 1st 2019] by davethorp - Here

Conference Calling Hints and Tips - Avoiding Call Charges by pgn - Here

Connecting Android phone to data services by jonsieHere

Connecting iPhone to data services by jonsieHere

Coronavirus (Covid 19) Community Help and Support by MI5 - Here

Cruise Liners / Aircraft Charges by darrengfHere

Guide - How do I find my own mobile number? by pgn - Here

Guide: How to Connect to WiFi Extra by Spenny - Here

Guide: Connecting your Samsung Smartwatch by MI5 - Here

Guide to O2 BARs by pgn - Here

Guide to resetting Samsung phones by MI5Here

Guide to premium rate text messages  by adamtemp64 - Here

How to Pay Your Bill (Contract) by Cleoriff - Here

How to Top Up (PAYG) by Cleoriff - Here

How do I get to the Download Bill screen? by gmarkj - Here

How to get your PAC code by MI5 - Here

How to BackUp your Samsung phone (A little old now but still some useful info within) by MI5Here

How to deal with SPAM/SCAM calls and texts by adamtemp64 and CleoriffHere

How to change your mobile number by SamsungFanBoy - Here

How to lengthen the time your phone rings by jonsieHere

How-to guide: My O2 by pgn Here

How to help find & contact O2: A Guide  by Marjo - Here

How to set up a SIM pin on O2 by jonsieHere

International Roaming for Pay Monthly contract by darrengfHere

International Roaming for Pay as You Go by darrengf - Here

Introducing O2 Switch Up. Swap phones whenever you want! by Chris_K - Here

iPhone 14 & Apple Watch - Megathread by Chris_K - Here

iPhone XS/XS Max/XR Dual Sim Guide by Davethorp - Here

Lost or Stolen Device? How to report it by MI5 - Here

Migration & porting into O2 by EmilieT - Here

Monthly Payments by jonsieHere

My O2 Website Guide by PhoneChanger - Here

Network Issues? Self help thread by adamtemp64Here

NGTS (Next Generation Text Relay service) by MI5Here

O2 Guide to Charge to Mobile by MarjoHere

O2 guide to premium SMS numbers by Martin-O2 - Here

O2 Open and Friends and Family Discount Schemes: A guide by MI5Here

Phishing, Smishing & Scams. Latest info & advice. by Chris_K - Here

Pay As You Go: Introducing "Rolling Plans" by Chris_K- Here

Resolving Indoor Coverage Issues by adamtemp64Here

Roaming MegaGuide by Chris_K - Here

Roaming in Turkey and Cyprus On PAYG by darrengf - Here

Signature, avatar and other forum profile customisation by MarjoHere

SIM cards & SIM swapping by darrengfHere

Spend caps on O2 by MI5 - Here

Text Message Tips (not sent or received) by jonsie - Here

Tips to avoid unexpected charges on your bill by Cleoriff - Here

Tips to make the most of your mobile data by Marjo (with community members)Here

Understanding SOGA & Warranty by adamtemp64 - Here

Unlocking your phone by MI5Here

Upgrade a Windows Mobile 8.1 Phone to a Windows 10 Phone by Ian159 - Here

Upgrading your O2 Phone by lovemyphoneHere

USA - Roaming with O2 by Chris_K - Here

Volt Megaguide by Chris_K - Here

Welcome to O2! by Marjo - Here

What code do I need: PAC or PUK? by GmarkjHere

What is 2G, 3G & 4G? by darrengfHere

Where is my discount or extra data? by MI5 - Here

Your Allowances - what is and isn't included by MI5 - Here

Your guide to O2 Travel by lovemyphone - Here

O2 Age restriction: what it is and how to manage it? by MI5 - Here

A guide to personalising your phone by Marjo - Here

A guide to adding and removing O2 Extras by jonsie - Here

A Guide to Skype by Bambino - Here

iPhone 15 & Watch Series 9 Megathread + FAQ's by Chris_K - #iPhone15

A Guide to redeem a Gift With Purchase - by Dave_O2 Guide: Gift with Purchase

Apple Watch FAQs & Activation Guideby Dave_O2 - #Activate Apple Watch Guide

 

*Credits to @MI5, @Anonymous, @gmarkj@Daddydoink@Fellwalker@davethorp@adamtemp64@Cleoriff@jonsie@PhoneChanger, @Anonymous, @darrengf@pgn

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@Toby wrote:
Hi guys,]

FYI, I'm adding this link to the 'highlights' box which you can see in almost every board, as well as looking into bringing the highlights box higher in each board so that its very accessible slight_smile

I can also update each board FAQ with a link to this thread too if you guys think its a good idea?

@Toby'Highlights' box? Sorry to appear REALLY dim but where do I find that?

I also think each board having a link to this thread is a great idea. Saves constant searching

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Great idea Toby slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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aldaweb
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@Toby wrote:
Hi guys,]

I can also update each board FAQ with a link to this thread too if you guys think its a good idea?

Great idea, exactly what I was referring to in the suggestions for the redesign wink

 


@Cleoriff wrote:

@Toby'Highlights' box? Sorry to appear REALLY dim but where do I find that?


 I think that's the 'Featured Topics' section on each boards index page, is that right Toby?

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2
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Cleoriff
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Hi @aldaweb I have discovered that we do have a highlights thread...but only in the Welcome/News section?

Veritas Numquam Perit

Girl in a jacket
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Toby
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Hi Cleo,

So, the 'Highlights' box is in the 'Welcome' board at the moment and I'm working on getting it added to the home page of the community, as that's where it was before.

The 'Featured Topics' that aldaweb is referring to are in each board (on the right) and include content from you guys; Brilliant reviews and guides mostly slight_smile

Sorry for the confusion! I may 'Feature' this topic too, so that we can show it in ALL boards.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Cleoriff
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@Toby  Good to know I wasn't going 'slightly mad'....Fantastic

I certainly think it's an excellent idea to 'Feature' this topic on every board Smiley Very Happy

Veritas Numquam Perit

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jonsie
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Toby
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Good to hear you're on board guys.

We're also looking at more 'featuring' on the home page itself, as well as potential plans for a section for all of the content itself. What are your thoughts?
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Cleoriff
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I have been looking at the guides in this thread (created initially in 2014) and suggest some of them are out of date and should be removed? @Martin-O2 @Marjo @MI5

 

1) A brief overview of Tu by @MI5

2) App guide (Tugo) by @jonsie

3) App Guide (World Chat) by @jonsie

4) A video guide to using Tu by @Anonymous

Not sure about ..5) Installing Snap on Blackberry 10 by @aldaweb?

Also the Live Chat feedback thread seems slightly out of place now, as nothing seems to get merged to it? 

 

Also the list of credits at the bottom needs updating. A few people are missing and some others don't appear to have guides on the list? ie BandofBrothers and Papadug

I think it's a great Index of Guides which needs updating to reflect those that are still current. wink

Veritas Numquam Perit

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jonsie
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I quite agree @Cleoriff even though two those are mine. Now kaput and redundant like myself. 

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