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I would like to upgrade my phone.

Terry45
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I would like to upgrade my phone in the near future, but I do not want to be locked into 3 years monthly off payments. bit I can not see any means to make a one off payment for any of the phones.

 

Advice please.

 

Terry.

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MI5
Level 94: Supreme
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@Terry45 

You can choose the length when you upgrade https://www.o2.co.uk/custom-plans

or pay off at anytime by calling O2.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Terry45
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I would  rather just make a one payment for the hand set and not set a DD for a hand set and then pay the rest of including the intrest on the outstanding balance.

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Enlli
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I would buy my phone from one of the manufacturers, Amazon etc. They all have payment plans. Then you can go SIM only.

I've done that for the past 12 years and saved a fortune

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Terry45 

There's no interest on device payments anyway and you can pay off the device in full immediately by calling payment management as above.

The only way to avoid a DD for the handset at all is to look at what you can get on PAYG and then choose a sim only tariff, or just buy the phone you want outright from the manufacturer or Amazon etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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