I was entitled to a free app

[Franklin18]

When I upgraded I was told I could get a free app and just go to the website to add it.  I can't seem to find anything they offered over the phone: Audible, Amazon Prime etc

[Edit: topic title clarified]

[viridis]

Log into myO2 and select extras, you can then select add an extra, where you can choose your free service

[Marjo]

Hey there @Franklin18 , did you manage to get your Extra added after you last posted, or do you still need any further help?

Cheers @viridis for the advice above! There's quite a few FAQs here as well in case of any additional help.