I’ve left o2 and need to pay my outstanding amount

[Charley1]

Hi, I have left o2 and need to pay my outstanding balance. How do I pay the remaining as the letter I’ve received doesn’t star it very clear 

[gmarkj · Accepted solution]

Hi @Charley1 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

[archercj]

Did you sort this. I got a RED letter stating I owed £266, which is correct and which i am trying to pay. I have rung 0800 902 0217 to be told the balnce is zero and nothing they can do.

[Cleoriff]

@archercj 

Answered here https://community.o2.co.uk/t5/Pay-Monthly/All-I-want-to-do-is-pay-off-my-outstanding-balance/td-p/17...