Solved: I need to cancel a premium service 855222 please c...

Mary5 · ‎03-09-2021

Help cancelling 855222 premium service

Bambino · ‎03-09-2021

@Mary5 See if anything in this link helps you: https://psconsumers.org.uk/

You also need to contact O2 and ask them to place the following bars on your account
Bar all Direct to bill debits
Bar Premium rate numbers
You should also ask for a "charge to mobile" bar

Customer service numbers are here: Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎03-09-2021

@Mary5 See if anything in this link helps you: https://psconsumers.org.uk/

You also need to contact O2 and ask them to place the following bars on your account
Bar all Direct to bill debits
Bar Premium rate numbers
You should also ask for a "charge to mobile" bar

Customer service numbers are here: Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

MI5 · ‎03-09-2021

@Mary5

Some further help here

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Guide: Tips to avoid unexpected charges on your bill

https://payforitsucks.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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