They used to but it was changed for some reason - I guess they wanted customers to talk to retentions in case they could be talked into staying....?
Retentions also have some offers and incentives to entice customers to stay.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
