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I lost my phone

Anonymous
Not applicable

I lost lost my phones and I need to take wilh insurance 

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1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
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Registered:
First you need to report it lost
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Then speak to customer service about a claim on your o2 insurance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 3
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2 REPLIES 2

MI5
Level 94: Supreme
  • 147115 Posts
  • 636 Topics
  • 28289 Solutions
Registered:
First you need to report it lost
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Then speak to customer service about a claim on your o2 insurance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Marjo
Former Staff
  • 7881 Posts
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Registered:

Hi @Anonymous! Sorry to hear that you've lost your phone. 😞 Please do take a look at the advice above. Do you have any additional questions we could help with?

 

Thanks @MI5!

Message 3 of 3
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