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I have moved to Canada temporarily and can't figure out how to update my address to a non-UK one

BrianF
Level 1: Joiner
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Registered:

I've moved to Canada for a few months and want to either stop my paper bills or update the mailing address. I can't find where to do this as I seem to only be able to put in a UK address.

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MI5
Level 94: Supreme
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Registered:

@BrianF 

You won't be able to enter a none UK address so the only option is to call customer service to cancel the paper bills.

All contact details Guide: Coronavirus Community Help and Support and here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151842 Posts
  • 650 Topics
  • 28846 Solutions
Registered:

@BrianF 

You won't be able to enter a none UK address so the only option is to call customer service to cancel the paper bills.

All contact details Guide: Coronavirus Community Help and Support and here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
382 Views