I have cancelled my subscription with Virgin in July and am still being charged
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on 29-11-2023 20:14
Hello ,
I had received this SIM card when I got my Virgin broad band package . I left the country at the end of July and when cancelling my Virgin subscription I had asked if I need to contact O2 to cancel the SIM card and they told me it would be automatically cancelled when the Virgin package was finished . I am still getting charged every month
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on 29-11-2023 20:15
Please cancel this SIM card as soon as possible
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on 29-11-2023 20:20
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on 29-11-2023 20:20
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
Guide: Cancelling Your Contract
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