cancel
Showing results for 
Search instead for 
Did you mean: 

I have cancelled my subscription with Virgin in July and am still being charged

Maisum
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello ,

I had received this SIM card when I got my Virgin broad band package . I left the country at the end of July and when cancelling my Virgin subscription I had asked if I need to contact O2 to cancel the SIM card and they told me it would be automatically cancelled when the Virgin package was finished . I am still getting charged every month 

Message 1 of 3
500 Views
2 REPLIES 2

Maisum
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Please cancel this SIM card as soon as possible 

Message 2 of 3
499 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Maisum 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
494 Views