I have been scammed for phone I did ordered but now I realise I have been scammed

[Aoibheann23]

Hello,

I wonder is it possible to remove or cancel a 2 phone payments that is mine but accidentally ordered by mistake didn’t realise I got scammed for it.

I have been scammed twice.

Any help would be great please and thank you.

Thanks,

Aoibheann.

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[Aoibheann23]

Thank you for the advice.

I really appreciate it.

Can I go to the O2 store instead and ask the sales team? 

[jonsie]

Personally I would call them as they will advise you to do that

The store can't look at your account to see what has happened

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you prefer, message O2 using the links below, they should be able to help you with this