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Level 1: Joiner
Posts: 3
Registered: ‎28-10-2018
Accepted Solution

Huawei t3 tablet redemption IMEI

The time has come to claim my free t3 tablet as I bought a p20 pro but the site will not accept the imei - o2 have confirmed it is the correct imei - any ideas

Posts: 85,713
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Registered: ‎04-04-2012

Re: Huawei t3 tablet redemption IMEI

You're not the first to say this.
@Martin-O2 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 4,034
Registered: ‎18-04-2018

Re: Huawei t3 tablet redemption IMEI

HI @dp18, sorry to hear you're having difficulties claiming your tablet - I'll see what I can find out around this and will let update you once I have more information!

 

Thanks for the mention @MI5 slight smile

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Level 1: Joiner
Posts: 3
Registered: ‎28-10-2018

Re: Huawei t3 tablet redemption IMEI

I've since called O2 customer services who told me to call Huawei customer services, they told me to email Huawei redemption support which I did 2 days ago but haven't had a response
Level 1: Joiner
Posts: 3
Registered: ‎28-10-2018

Re: Huawei t3 tablet redemption IMEI

Hey all O2 and Huawei have sorted now
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Registered: ‎04-01-2009

Re: Huawei t3 tablet redemption IMEI