Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 3
Registered: ‎28-10-2018
Accepted Solution

Huawei t3 tablet redemption IMEI

The time has come to claim my free t3 tablet as I bought a p20 pro but the site will not accept the imei - o2 have confirmed it is the correct imei - any ideas

Posts: 84,014
Topics: 518
Solutions: 10,400
Registered: ‎04-04-2012

Re: Huawei t3 tablet redemption IMEI

You're not the first to say this.
@Martin-O2 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 3,316
Registered: ‎18-04-2018

Re: Huawei t3 tablet redemption IMEI

HI @dp18, sorry to hear you're having difficulties claiming your tablet - I'll see what I can find out around this and will let update you once I have more information!

 

Thanks for the mention @MI5 slight smile

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
signature

Level 1: Joiner
Posts: 3
Registered: ‎28-10-2018

Re: Huawei t3 tablet redemption IMEI

I've since called O2 customer services who told me to call Huawei customer services, they told me to email Huawei redemption support which I did 2 days ago but haven't had a response
Level 1: Joiner
Posts: 3
Registered: ‎28-10-2018

Re: Huawei t3 tablet redemption IMEI

Hey all O2 and Huawei have sorted now
Highlighted
Posts: 63,734
Topics: 530
Solutions: 3,310
Registered: ‎04-01-2009

Re: Huawei t3 tablet redemption IMEI