on 17-12-2018 11:18
on 17-12-2018 12:02
People are having issues with this promotion
Have you followed this advice?
How to claim
- Participants will need to go to the URL which will be listed on the leaflet they are provided when purchasing the Eligible Device. Once on the URL, Participants will need to enter their purchase and contact detail including IMEI and upload a copy of receipt (for consumer) or a receipt or dispatchers note (O2 Business consumer).
- Participants can redeem the Free Gift 30 days after point of purchase from the URL on the leaflet.
- Free Gift will be dispatched via UK Mail. You will get a notification via email on when you can expect your gift to be delivered to you. It may take up to 30 calendar days to be delivered from the date or ordering the Free Gift via the URL.
- Participants have until the 23rd February 2019 to claim the Free Gift.
on 17-12-2018 12:23
on 04-01-2019 16:54
Hi @Jules, just wanted to check if you have been able to redeem the offer since you last posted? The website issues are being looked into at the moment, and we will post an update here when we get further information.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?