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How to speak to someone from accounts regarding direct debits

Anonymous
Not applicable

My mum needs to speak to someone in the financial team regarding a direct debit that has been set up that she needs to speak to discuss

 

Does anyone know the number to call so I can pass it on to her

 

Many thanks

 

 

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jonsie
Level 94: Supreme
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Registered:

http://www.o2.co.uk/contactus

 

It's still there but you need a few more clicks after using the drop down box and then scroll to the bottom of the page. It's still showing the same contact details:

 

Customer Service Number Charges

From your O2 mobile202Free
From a landline0844 809 02025p / min†
From abroad+44 844 809 0200Free from a
Pay Monthly mobile†

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MI5
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202 from your contract phone, or 4445 from a PAYG phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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Anonymous
Not applicable

Many thanks MI5 for youer quick response

 

I forgot to mention that my mum will be calling from a landline rather than a mobile.  Would you know the landline number?

Message 3 of 8
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Liquid
Level 44: Clearly Talented
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0844 995 96 55. There's o2s number from landline.

The website has changed so much copied the number from another thread in the end.

Where has the O2 contact numbers gone:/
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 4 of 8
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Anonymous
Not applicable

Many thanks Liquid, I will pass on to my mum who I am sure will be pleased

 

I will update if the number is anu different for anyone else who may need it in the futrure

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Liquid
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I still can't find it on the web pages. A little bit rediculous.

I've called it and it takes you through to the O2 switchboard fingers crossed its right:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 6 of 8
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jonsie
Level 94: Supreme
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Registered:

http://www.o2.co.uk/contactus

 

It's still there but you need a few more clicks after using the drop down box and then scroll to the bottom of the page. It's still showing the same contact details:

 

Customer Service Number Charges

From your O2 mobile202Free
From a landline0844 809 02025p / min†
From abroad+44 844 809 0200Free from a
Pay Monthly mobile†
Message 7 of 8
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Liquid
Level 44: Clearly Talented
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That would be the correct number:)

Guess the one I had was old. Sorry about that Wilton:(

Thanks jonsie:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 8 of 8
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