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How to request refund for Audible through O2?

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cambi
Level 1: Joiner
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on ‎04-10-2022 20:38

on ‎04-10-2022 20:38

Hi,

 

I had Audible through O2 for the free 6 months and neglected to cancel it, however I did not realise you then lose ALL of your book credits when I cancelled my membership. My partner was able to receive a full refund through amazon directly in the same situation however this was because his membership wasn't through O2. How do I contact O2 in order to do the same? Impossible to find a route to do this other than calling a general phone line which I would really rather not do.

 

Thanks

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MI5
Level 94: Supreme
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on ‎04-10-2022 20:42

on ‎04-10-2022 20:42

@cambi 

I doubt you'd get any such refund from O2 but If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to advise you on this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147236 Posts
  • 636 Topics
  • 28301 Solutions
Registered:

on ‎04-10-2022 20:42

on ‎04-10-2022 20:42

@cambi 

I doubt you'd get any such refund from O2 but If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to advise you on this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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