How to request a copy of my text messages

Splat187 · ‎09-07-2020

I would like to know how I would go about requesting a copy of my sent and received texts from November last year to present

MI5 · ‎09-07-2020

@Splat187

No details are kept by O2 apart from the outgoing number.

They will be on your bills Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-07-2020

You can't get a record of incoming texts @Splat187

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

LukasB · ‎10-07-2020

Hey @Splat187 just checking if this has been sorted?

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