11-08-2023 13:41
I have got a new phone through a third party with o2. I already have an account with three other devices with o2 ( family members, but the accounts in my name as I pay the bills) I wanted to keep my old number and because it was not one of the devices that I already have with o2 I started a new account. How can I add this new device to my existing account as I cannot access my new device because when I log in, it just has my original account because I only have the one email.
Solved! Go to Solution.
11-08-2023 13:43
You need a new email address to start a new MyO2.
O2 won't allow account merging currently.
11-08-2023 13:43
You need a new email address to start a new MyO2.
O2 won't allow account merging currently.
11-08-2023 13:46
11-08-2023 13:46
Thank you
11-08-2023 13:47
Welcome