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How to pre order for switch up?

Paul820
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I'm looking to preorder the z fold6 to switch up to and pick up from my local O2 store, how do you do this? It's either asking me to do a standard upgrade or add a new line

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MI5
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@Paul820 

You need to pre order in store and pay a £50 refundable deposit.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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@Paul820 

You need to pre order in store and pay a £50 refundable deposit.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Paul820
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Appreciate the info, thanks!

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MI5
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Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Paul820
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Went to the local store and they didn't have a clue how to do it, they were unsure if they could process the myo2 £150 upfront discount so I opted to do it without and they still didn't know how to do it. Think I'll just wait til release day and go back.

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MI5
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@Paul820 

Some stores have more sense than others.

Try another if you have one nearby.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Paul820
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Thank you, will give it a try.

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Paul820
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Delete

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Paul820
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Ok so I went to another store and they were great, I was told I could preorder order it but because my switch up isn't ready until the 18th of July I am unable to pre order it until that date. Wish the original store told me that.

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Klaxx
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I came here ready to ask the exact same question. Rang o2 and they had no clue. Went in-store and was also told they had no idea. Absolutely useless. Will go to another store and try again, thanks! 

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