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Level 1: Joiner
Posts: 1
Registered: ‎09-01-2019

Re: How to claim free tablet

Exactly the same here, please try again in 24 hours. O2 is this actually being investigated or is it just a message that is going to sit there until the day the offer expires?

Posts: 60,390
Topics: 642
Registered: ‎14-01-2013

Re: How to claim free tablet


@Gavlar wrote:

Exactly the same here, please try again in 24 hours. O2 is this actually being investigated or is it just a message that is going to sit there until the day the offer expires?


It's so frustrating @Gavlar. Only way it is currently working is when we call in our community managers @Marjo @Martin-O2 @EmilieT?

*The Game Is On*


Community Manager
Posts: 2,670
Registered: ‎18-04-2018

Re: How to claim free tablet


@Gavlar wrote:

Exactly the same here, please try again in 24 hours. O2 is this actually being investigated or is it just a message that is going to sit there until the day the offer expires?


Thanks for the mention @Cleoriff!

 

@Gavlar This is being looked into and as soon as we have any updates we will share the info with you on here slight smile


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Level 1: Joiner
Posts: 2
Registered: ‎13-01-2019

Re: How to claim free tablet

Is there any news yet on how to and if people have managed to claim for there tablet?
Posts: 82,850
Topics: 509
Solutions: 10,019
Registered: ‎04-04-2012

Re: How to claim free tablet

@Paisey you need to claim here http://huaweiredemption.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎13-01-2019

Re: How to claim free tablet

I no how to claim but like this thread has mentioned lots of people the site is not allowing them to claim
Posts: 82,850
Topics: 509
Solutions: 10,019
Registered: ‎04-04-2012

Re: How to claim free tablet


@Paisey wrote:
I no how to claim but like this thread has mentioned lots of people the site is not allowing them to claim

Well your question was also how to claim?

But if you're having problems you need to send a PM to @Martin-O2 or @EmilieT

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 2,670
Registered: ‎18-04-2018

Re: How to claim free tablet

HI @Paisey, and welcome to the forum Wave This is still being looked into and as soon as we have updates we'll share them with you.

 

Thanks @MI5 for the mention!


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