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How to change delivery

VCh
Level 1: Joiner
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I ordered a new phone for my son’s birthday 2 weeks ago as I would be home for the delivery, but it has been delayed and I am no longer available. The delivery was attempted today. How can I either change delivery address or get them to deliver at the weekend or evening.

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madasaf1sh
Level 53: Renowned
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@VCh 

 

You will need to login to DHL's website to organise the redelivery, you use the details provided by o2 to track the delivery. 


You normally can't have it delivered to a different address, but they should be able to redeliver at the weekend...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 53: Renowned
  • 3435 Posts
  • 24 Topics
  • 749 Solutions
Registered:

@VCh 

 

You will need to login to DHL's website to organise the redelivery, you use the details provided by o2 to track the delivery. 


You normally can't have it delivered to a different address, but they should be able to redeliver at the weekend...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

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