How do I make a claim on my phone insurance?

[Caz65]

How do I make a claim on my phone insurance and how much will the excess cost?

[jonsie]

You need to call customer service to make a claim. They will tell you the excess as it depends on the type of policy you have.

[jonsie]

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2