on 07-08-2020 22:56
Solved! Go to Solution.
on 09-04-2021 17:48
on 09-04-2021 17:48
Thank you. Trying to get someone at O2 to ask is near impossible. Your instructions allowed me to cancel.
on 17-05-2021 19:14
on 23-05-2021 09:15
on 23-05-2021 09:15
on 23-05-2021 09:54
on 23-05-2021 09:54
on 27-08-2021 08:39
on 27-08-2021 08:39
Thanks that worked!!
on 28-09-2021 10:22
I'm trying to cancel Disney but the auto renew button won't turn off. I've tried on a browser and in the MyO2 app. Anyone know what's going on?
on 28-09-2021 12:20
You need to cancel once you have logged in to your account on o2 @grumpyClare.
Follow the guide already posted for a how to.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 01-10-2021 18:00
on 01-10-2021 18:00
Did you manage to get answer to your question as I am in exactly the same situation the auto renew just doesnt turn off
on 02-10-2021 23:52
If it is not working then call customer services and see if they can help @Bighands.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 26-12-2021 06:36
on 26-12-2021 06:36
Thank you for this. Very helpful!