cancel
Showing results for 
Search instead for 
Did you mean: 

How can i view a detailed old bill?

Anonymous
Not applicable
I can view a detailed breakdown of my latest bill, but i want to view a detailed breakdown of my bill from June but it only shows me a summary. How can i obtain my detailed bill frim June? Thanks.
Message 1 of 4
16,797 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93356 Posts
  • 610 Topics
  • 6989 Solutions
Registered:

You need to download as a pdf so you can see a detailed breakdown.

  • View your latest bill in My O2
  • Scroll down to the bottom of that bill and click on View and print older bills
  • That will bring up the old style web page
  • Then simply use the drop down box for older bills. You can go back 18 months.
  • Then download as pdf

View solution in original post

Message 2 of 4
16,791 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 93356 Posts
  • 610 Topics
  • 6989 Solutions
Registered:

You need to download as a pdf so you can see a detailed breakdown.

  • View your latest bill in My O2
  • Scroll down to the bottom of that bill and click on View and print older bills
  • That will bring up the old style web page
  • Then simply use the drop down box for older bills. You can go back 18 months.
  • Then download as pdf
Message 2 of 4
16,792 Views

MI5
Level 94: Supreme
  • 147283 Posts
  • 636 Topics
  • 28305 Solutions
Registered:
Have a look at our guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
16,791 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @Anonymous Have you been able to download your old bills using the above advice? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
16,718 Views