Solved: How can i view a detailed old bill?

Anonymous · ‎28-10-2017

I can view a detailed breakdown of my latest bill, but i want to view a detailed breakdown of my bill from June but it only shows me a summary. How can i obtain my detailed bill frim June? Thanks.

jonsie · ‎28-10-2017

You need to download as a pdf so you can see a detailed breakdown.

View your latest bill in My O2
Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
Then simply use the drop down box for older bills. You can go back 18 months.
Then download as pdf

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎28-10-2017

You need to download as a pdf so you can see a detailed breakdown.

View your latest bill in My O2
Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
Then simply use the drop down box for older bills. You can go back 18 months.
Then download as pdf

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-10-2017

Have a look at our guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎30-10-2017

Hey @Anonymous Have you been able to download your old bills using the above advice?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

How can i view a detailed old bill?

Going abroad

Data Speed in USA

Blue light discount education staff

Charges in Malaysia

Is this a scam??