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Hotspot not working on my account

Anonymous
Not applicable
My phone just comes up with a message; " to enable personal hotspot on this account visit o2/iphonehelp/modem. But link does help.
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MI5
Level 94: Supreme
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It won’t work on PAYG unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151824 Posts
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  • 28844 Solutions
Registered:
It won’t work on PAYG unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Hey @Anonymous good morning and welcome to our forum! Would the above suggestion explain this, are you on pay as you go? 

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