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Hikvision cctv

D28
Level 1: Joiner
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I've been with o2 over 10 years and all of a sudden they've blocked my remote viewing of my cctv has anyone else had this problem ?

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MI5
Level 94: Supreme
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Mine is still working OK.

Check this guide for any local network issues Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
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Hey @D28 did you find out what was causing your CCTV access issue? 

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D28
Level 1: Joiner
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I'm leaning towards local mast issues as when I was in a different postcode I was able to remotely view my cameras and most of the masts in my immediate area are down or having work done !!!

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Martin-O2
Former Staff
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Thanks for the update @D28! Please keep us posted. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 5 of 5
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