High Bill

[Anonymous]

Hey folks,

I've just signed up for a new contract with a monthly charge of £36 a month. The tariff provides me with unlimited minutes, texts and 1GB of data.
Now, my bill summary shows that there are no additional charges except seveal pence for MSS, but for some reason my base bill is shows that I have to pay £54 monthly.

Here is a breakdown of my bill.

My tariffs	54.00
My monthly extras	0.00
What I've used
Calls	0.81
Messages	1.17
Mobile internet browsing and downloads	0.00
Discounts	-16.20
Total before VAT	39.78
VAT	7.95
Total new charges	47.73

If someone had a similar problem and could explain on what's happening, I'd be really grateful. 

Thanks,

kriswiniark

[perksie]

Possibly an overlap of your billing months, part of that is a discount, you next one should be normal.

[Anonymous · Accepted solution]

It looks like it could be a pro rata bill, if you click on the tariff line it will show the dates and should explain the charges more clearly.

[Anonymous]

Thank you for such a swift reply!

I forgot to mention, the discount is a 30% friends and family.
I do apologise for that, completely forgot about this.

This is my first bill, do you think that I'd be an extra charge for the days that I haven't had my tariff activated? Or would that be shown on my bill as an extra charge?

EDIT: Thanks guys it was a merged overlaping bill, 2 months in one apparently

         I've clicked on the tariff and it gave me a breakdown of it, so simple!