Hey there I’ve just preordered an iPhone 14 pro and want to change the colour of the device

[mgp97]

I just placed an order for a iPhone 14 pro in silver and have changed my mind and want the space black version instead if possible?

[Bambino · Accepted solution]

@mgp97 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach the O2 sales team via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

[Cleoriff]

@mgp97 

To add to the advice from @Bambino, you could also try the sales team.

 Call them on 0800 081 0255.

Best of luck.