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Help !

Anonymous
Not applicable
How do I get to speak
To someone at 02? Just upgraded phone but have no service????
Message 1 of 7
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Anonymous
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Contact details are at the bottom of this page

http://www.o2.co.uk/contactus 

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Message 2 of 7
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Anonymous
Not applicable

Contact details are at the bottom of this page

http://www.o2.co.uk/contactus 

Message 2 of 7
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Anonymous
Not applicable
0844 809 0202 from a landline.
Message 3 of 7
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Anonymous
Not applicable
Were You sent a new sim and if so have you done a sim swap from your existing sim?
Message 4 of 7
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aldaweb
  • 1722 Posts
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Registered:

Bear in mind if you have changed SIM to a different size for instance then it can take up to 24 hours once the SIM swap is done to activate the new SIM and you should keep turning the phone off and on priodically for the SIM to register on the network.

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2
Message 5 of 7
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Anonymous
Not applicable
Hopefully the OP will come back to us shortly with the latest situation.
Message 6 of 7
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MI5
Level 94: Supreme
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Registered:
You need to activate your sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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