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HELP SOS

Anonymous
Not applicable

I HAVE LOST MY PHONE! LIVE CHAT OFFLINE AND I HAVE NO PHONE TO REPORT IT LOST!! HELP!"

Message 1 of 27
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26 REPLIES 26

Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

@MI5 wrote:
There are hundreds of obsolete pages on the website though I'm afraid.

I am aware of that........


I was responding to the comment you made about no error messages - none of the obsolete pages give error messages, so it means nothing.....


*sighs* Ok.....

Veritas Numquam Perit

Girl in a jacket
Message 21 of 27
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MI5
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No problem slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 22 of 27
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Toby
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Hi guys,

The form that @Cleoriff linked to is still in use. I've reported that it may be a little difficult to access, so thanks for pointing that out @adamtemp64 slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 23 of 27
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jonsie
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I've been linking to that form over the years and no one has come back and said it's not working but thanks for the confirmation @Toby

Message 24 of 27
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MI5
Level 94: Supreme
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Good to know but can it be linked to from the new lost and stolen page?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 25 of 27
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Toby
Former Staff
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@MI5 wrote:
Good to know but can it be linked to from the new lost and stolen page?

I'll raise this with the rest of the team mate slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 26 of 27
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Cleoriff
Level 94: Supreme
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Registered:

@Toby wrote:

Hi guys,

The form that @Cleoriff linked to is still in use. I've reported that it may be a little difficult to access, so thanks for pointing that out @adamtemp64 slight_smile


Pleased to hear it @Toby As I said I found it on Google initially and stored it....before I used it I checked back on Google and it was still available near the top of the page. Personally I am glad it's still available. When people have lost a phone they often have no access to call someone. The online method makes it easier if they want to do something immediately slight_smile

Veritas Numquam Perit

Girl in a jacket
Message 27 of 27
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