Solved: Re: HELP SOS

Anonymous · ‎09-12-2016

I HAVE LOST MY PHONE! LIVE CHAT OFFLINE AND I HAVE NO PHONE TO REPORT IT LOST!! HELP!"

Cleoriff · ‎09-12-2016

Hi @Anonymous It's imperative that you report this phone lost as soon as possible Someone else could be using it and running up a large bill. Could you borrow a phone from a neighbour or friend and ring O2 asap? if not then please complete this form asap https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

Veritas Numquam Perit

View solution in original post

MI5 · ‎09-12-2016

Borrow someone else's phone or landline.
http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-12-2016

im nowhere near anybody?

Cleoriff · ‎09-12-2016

Hi @Anonymous It's imperative that you report this phone lost as soon as possible Someone else could be using it and running up a large bill. Could you borrow a phone from a neighbour or friend and ring O2 asap? if not then please complete this form asap https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

Veritas Numquam Perit

MI5 · ‎09-12-2016

Sorry but you'll need to find some way.of calling in.
O2 don't offer any other ways.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎09-12-2016

How are you accessing the internet to post here or use live chat?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Curr946 · ‎09-12-2016

Walk into an o2 shop

Current Phone: Sony Xperia XZ Premium

jonsie · ‎09-12-2016

I think @Anonymous is panicing, there must be someone nearby. It's in your own interests to call or use live chat to report it lost. At a push you can use the live chat on the complaint page. Link on this site : Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎09-12-2016

According to the link I posted, you can report it online as well...That may have been the best way for the op at the time. They obviously had internet access?...

Veritas Numquam Perit

MI5 · ‎09-12-2016

Yes I posted the link first off too but wasn't acceptable to the op for some reason?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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