on 15-04-2019 09:33
I have a samsung 2017, my husband tells me he has called me at certain times and it’s gone straight to voice mail, it shows no missed phone calls whatsoever, how/why is this happening. It happened this morning, the first I knew I’d been called was the voice mail icon on my home screen. I do not have do not disturb open.
Any help/suggestions would be greatly appreciated.
on 15-04-2019 10:25
If you have a landline try dialling your own number.
15-04-2019 12:44 - edited 15-04-2019 12:46
All you need to know about voicemail is here
You could also lengthen your ringtime here
Best of luck and welcome to the forum
on 15-04-2019 13:04
I would try cleaning your sim card and if the problem persists ,go to your nearest O2 store and ask them to change the sim They will do it for you there and then
on 15-04-2019 16:59
@Lizzylavz dial ##21# and press send. This will cancel all diverts.
Check again if the call comes through ok or not.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)