Getting an old number back

[Ryan1410]

Help someone I was travelling just arrived back in Scotland called customer service to do a number change back to my old one as my phone had been.lost in a house move. Is there anyway I can get NY number back eben though its been over a year

[Edit: topic moved from a how-to guide to its own help topic for clarity]

[Oxygen87]

I doubt they will be able to change your number back after a year of it being lost if you reported it lost a year ago?
If you didn't report it as lost and it's a pay as you go handset, it's most likely been disconnected now anyway as they only last about 6 months if left inactive.

[Oxygen87]

@Ryan1410

[Marjo]

Hi @Ryan1410 , as it's been a few days since you posted about getting your old number back, hopefully you got all the information you needed? Let us know if you have any further questions at any point that the community could help with.