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Galaxy Buds 3 Pro - Voucher Redemption

Klaxx
Level 1: Joiner
  • 6 Posts
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Hey guys, 

I finally received my promo code to redeem the buds3 pro for £20 this morning. Placed an order via the website with the code applied. However, after clicking order, the page went blank. The money was then taken from my bank account, yet I can see no order confirmation or see the order listed in my orders. 

 

Has anyone else had difficulty with this? Thanks. 

 

Edit: I should also note that the same order is still also sitting in my basket which seems strange...

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MI5
Level 94: Supreme
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@Klaxx 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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