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Free watch that comes with S20 ultra 5g

Matt131271
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how do I find out about my watch as I have no heart rate sensor on my new £1200 phone
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pgn
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If you are asking about how to claim the watch upon purchase of the phone, this might help, @Matt131271:

https://www.techradar.com/uk/news/up-to-pound150-off-and-a-free-smartwatch-now-is-the-time-to-get-sa...

Good luck! 

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Cleoriff
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@Matt131271 

From O2....

Claim a free Samsung Galaxy Watch Active worth £199.

Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+) only or registered companies in the same. Purchase a new Samsung Galaxy S20+ or S20 Ultra from a participating retailer between 29/04/2020 – 26/05/2020 and claim a Samsung Galaxy Watch Active by redemption. No cash alternative. Redemption via Samsung only. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre-installed and company Participants must visit www.samsung.com/uk/offer/galaxy-watch-offer to upload proof of purchase and provide all other required information (Claim). All Participants must Claim within 30 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 2 Claims per household) and a maximum of 250 Claims per company participant. See at www.samsung.com/uk/offer/galaxy-watch-offer for full Promotion terms.

Veritas Numquam Perit

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Matt131271
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I have claimed it and been accepted but cannot find out anything more. Is there anyway of taking the delivery as I really need the heart sensor
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Cleoriff
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@Matt131271 

It's just a question of waiting now if you have followed the redemption process.

Obviously due to the current crisis, everything is impacted and running more slowly.

Veritas Numquam Perit

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MI5
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@Matt131271 

Specs here and yes, it does have a heart rate (HR) sensor https://www.samsung.com/uk/wearables/galaxy-watch-active/SM-R500NZKABTU/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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