Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Level 1: Joiner
Posts: 3
Registered: ‎05-01-2019

Free tile

My free tile arrived and before any pairing the the tile will not play it’s initial start up, nor will it be recognised on the phone .
I assume this is a faulty , so wild I be entitled to another , or could anyone offer any other advice.
Posts: 88,181
Topics: 532
Solutions: 11,378
Registered: ‎04-04-2012

Re: Free tile

Maybe @Martin-O2 can help next week?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: Free tile

Hey @Tile, and welcome to the forum Wave I'm sorry to hear your having some issues with your Tile Mate, I'll send you a Private Message now to discuss this further!

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy