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Free gift

Samij88
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on ‎23-09-2021 11:20

on ‎23-09-2021 11:20

Free gift. I'm really disappointed and didn't receive my free head phones with my new upgrade 

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MI5
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on ‎23-09-2021 11:39

on ‎23-09-2021 11:39

@Samij88 

Which phone and which headphones?

Usually you claim from the manufacturer but if Samsung, I believe the offers are now closed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Wayne-Crozier1
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on ‎23-09-2021 11:48

on ‎23-09-2021 11:48

Hi Sam, 

 

Is this for a business contract?  If so which handset did you go for?  The gift with purchase for the S21 range is running until the 30TH September where you can claim the free buds and SmartTag via the Samsung website.  

 

Customers can redeem their Gift with Purchase by following the leaflet instructions that will be enclosed in their new device packaging. There is a maximum of 250 claims per company participant. Samsung are responsible for redemption so all queries should be directed via their customer service teams.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.
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