Free gift voucher

[Anonymous]

Iv had my phone for over 5 days now and my voucher code is not working to claim my free gift.. i have been on all the links given and it keeps telling me my code or IMEI number is wrong or my code has been used...

[gindygoo]

You need to call customer services on 202 and ask them what the problem with your voucher code is. 

[Anonymous]

I thought it was 14 days 

[gindygoo · Accepted solution]

@Anonymous I've seen ppl mentioning 5 days to claim this free gift. I'll have a look back through a couple of threads to double check.

[gindygoo]

@Anonymous it's 5 days from purchase date, see here http://community.o2.co.uk/t5/Other-Products-Services/quot-Free-gift-quot-with-pay-monthly-refresh/m-p/1018092/highlight/true#M23089

[MI5]

Claim here https://www.o2-gifts.co.uk/?utm_source=Direct

Don't add any spaces or dashes etc in your IMEI number either.

[Anonymous]

Ah I must've got mixed up with the bang offer

[Anonymous]

Same here, been 8 days and doesn't work,  says it's incorrect or already been used. 

Probably some dodgy O2 employee has nicked a few vouchers and imei codes off new phones. 

I have 2 Bang vouchers and neither works. 

I'm well annoyed especially considering O2 have also nicked my charger out of the box! 

[MI5]

Unless you have proof of your allegations I would be inclined to edit out the theft and deception comments.

[Anonymous]

I said probably.

I've just had a typically useless chat with an o2 representative. They can't help so have palmed me off with a telephone number to call for a third party company called Brightstar.

Why the heck should i have to deal with a third party company?