Solved: Free Samsung Buds Pro Ordering

norfolkgut64 · ‎06-06-2023

Morning

Has anyone else had issues ordering the Free Samsung Buds pro From o2 i upgraded to a Galaxy s23 Ultra in may and it came with a offer off a set of Samsung buds pros.

i have recieved a code to obtain the buds and a link but i have tried twice now and keep coming up with the same error message on the website

i have tried twice to call o2 but have been told to call back later

MI5 · ‎06-06-2023

@norfolkgut64

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-06-2023

@norfolkgut64

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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