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Free Huawei tablet

arken3uk
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Tried claiming the free tablet with the form but it says my IMEI has not been registered.....

So who or what went wrong here?
Message 1 of 6
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clare1980
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Hi when did you purchase device ? I could not claim mine till 30/31 days after I purchased my p20 pro.

you should be able to claim exactly 30 days to the date of your order.
Message 2 of 6
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Cleoriff
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So many people are having the same problem @arken3uk

I will tag our managers @EmilieT and @Martin-O2 and see if they can help tomorrow?

Terms and conditions here https://www.o2.co.uk/termsandconditions/rewards/free-huawei-t3-8-tablet-when-you-buy-the-huawei-mate...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
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EmilieT
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Good morning @arken3uk, and welcome to the forum Wave I'm sorry to hear you're having some trouble redeeming this offer - we're looking into it at the moment and as soon as I know more I'll update you slight_smile

 

Thanks @Cleoriff for the mention!

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Message 4 of 6
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arken3uk
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Hi Clare1980 it's been over 31 days now. Even went into an O2 store just incase I had done something wrong but they couldn't figure it out either.
Message 5 of 6
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Cleoriff
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@arken3uk

Someone on another thread just posted that it worked when they changed browser from Chrome to Internet Explorer? Worth a try...

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
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