Solved: Free 6 Month Apple Music - Already AM subscriber.

MikeH14 · ‎29-03-2022

Hi

This is probably a dumb question, but I’m going to ask it anyway.

I just upgraded my contract with O2 to one that includes 6 months of free Apple Music.

My question is; I already have a subscription to Apple Music. If I was to redeem this 6 months free, does that mean O2 will pay for the next 6 months of my subscription? Or would I be starting a second subscription to Apple Music?

Many thanks

MI5 · ‎29-03-2022

@MikeH14

You need to cancel your current subscription with Apple, then, at the end of the current billing period, start a new one by redeeming the O2 offer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-03-2022

@MikeH14

You need to cancel your current subscription with Apple, then, at the end of the current billing period, start a new one by redeeming the O2 offer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MikeH14 · ‎29-03-2022

I though that might be the answer. I’ll do just that. Thank you.

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Free 6 Month Apple Music - Already AM subscriber.

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