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Fraud

hunni
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Hi, does anybody know how I report fraud to 02 as when you ring up the options don’t give you a choice to just talk to someone, you hav to pick pay as you go or monthly etc
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MI5
Level 94: Supreme
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@hunni 

Stay on the line to talk to an operator.

O2 fraud advice here https://www.o2.co.uk/help/safety-and-security/fraud-advice which includes link to action fraud website.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 7
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MI5
Level 94: Supreme
  • 149728 Posts
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Registered:

@hunni 

Stay on the line to talk to an operator.

O2 fraud advice here https://www.o2.co.uk/help/safety-and-security/fraud-advice which includes link to action fraud website.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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hunni
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Thank you for that & have already reported it to action fraud (easy to contact them just not so easy for contacting o2 about it )
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Martin-O2
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Hey @hunni I wanted to check that you managed to report this issue to O2 customer services? 

COVID-19 support - Help and support from O2 during the lockdown
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hunni
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Heyyy yes i rang them today & thy ate looking into it for me thanx
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Martin-O2
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Good news @hunni! Thanks for letting me know and if you need any further assistance let us know. wink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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hunni
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Thank you
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