Fraud

[Chloe17]

My account says that I've got to pay £20 for a sim card when I have never ordered one I don't know what to do

[madasaf1sh · Accepted solution]

@Chloe17

You need to ring Customer Services asap

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone