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Fitbit versa 2 can't add it to bluetooth on iPhone 8 plus

blissgirl
Level 36: Perceptive
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Hi all got a problem got a fitbit versa 2 for chirstmas all worked fine when set it it up on bluetooth then I accendely removed it now I can't re-add it as it does not appear on list have the lasted ios update wonder if it;s because of ios13? any ideas on how to solve this?
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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MI5
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@blissgirl 

You'll need to reset the fitbit to put it back into discover me mode then re-pair with your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
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@blissgirl 

You'll need to reset the fitbit to put it back into discover me mode then re-pair with your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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blissgirl
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@MI5  how do I reset it?

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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MI5
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https://www.businessinsider.com/how-to-reset-fitbit-versa?r=US&IR=T
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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blissgirl
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Many thanks @MI5 lesson learned now slight_smile manged to get it reset again
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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MI5
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Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Hey @blissgirl good to see you got the issue resolved together with @MI5 's help above. slight_smile How are you liking the Fitbit so far? I've been thinking of getting one myself after borrowing a friend's old Fitbit for a while.

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blissgirl
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@Marjo I'm liking it alot it gives you a nudge if you haven;t moved in awhile witch I like and it's good for in the gym slight_smile
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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Marjo
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@blissgirl wrote:
@Marjo I'm liking it alot it gives you a nudge if you haven;t moved in awhile witch I like and it's good for in the gym slight_smile

Nice, sounds great. I'm thinking of joining a gym soon too. slight_smile

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