cancel
Showing results for 
Search instead for 
Did you mean: 

Final bill

Cheryl4
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Does anyone know how i can see my final bill? I still use my number but on another network, I can log in to my o2 account but it says no device or plan.
Message 1 of 7
513 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Cheryl4 

You'll need to login with your temporary O2 number or port your old number across to O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
508 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

 

Deleted by me.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
503 Views

Cheryl4
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Ii dont have a temp o2 number, and if i port this way back I lose my current contract
Message 4 of 7
491 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Cheryl4 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 5 of 7
486 Views

MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Cheryl4 wrote:
Ii dont have a temp o2 number, and if i port this way back I lose my current contract

Sorry @Cheryl4 

I read as "First Bill" not "Final Bill" Smiley Embarassed

O2 closes your account down when you leave. You should be emailed the details of your final bill, but if not, calling is the only other way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
484 Views

Cheryl4
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thank you will give them a call
Message 7 of 7
481 Views