Final bill

[Cheryl4]

Does anyone know how i can see my final bill? I still use my number but on another network, I can log in to my o2 account but it says no device or plan.

[MI5]

@Cheryl4 

You'll need to login with your temporary O2 number or port your old number across to O2.

[Cleoriff]

Deleted by me.

[Cheryl4]

Ii dont have a temp o2 number, and if i port this way back I lose my current contract

[Cleoriff]

Hi @Cheryl4 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[MI5]

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@Cheryl4 wrote:
Ii dont have a temp o2 number, and if i port this way back I lose my current contract

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Sorry @Cheryl4 

I read as "First Bill" not "Final Bill" 

O2 closes your account down when you leave. You should be emailed the details of your final bill, but if not, calling is the only other way.

[Cheryl4]

Thank you will give them a call