Faulty Samsung flip case

[Ag89]

Hi has anyone else had an issue with the Samsung flip case. I purchased kine for £24.99 and after 4 weeks of use the keyring broke off. I also can't seem to find the right way to contact and report this. I am very dossappointed.

[madasaf1sh]

@Ag89 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, or you can call 0344 809 0202

[jonsie · Accepted solution]

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

[Ag89]

Tha k you @madasaf1sh and @jonsie 

[jonsie]

You're welcome 😊