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Family & Friends Discount

Anonymous
Not applicable

Hi,

When I recently upgraded, my discount fell off and wasn't transferred to my new tariff  - how do I go about re applying it?? It's a corporate discount via my son's employer however he is currently working away in the Middle East, so can't get into an O2 shop to complete the form - can it be done online??

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perksie
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No you will need to speak to CS to see if you can get it applied.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

No you will need to speak to CS to see if you can get it applied.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

Hi,

It was CS who told me that it could be done on line!! Mind you they also told me that O2 Just for You was another solution - what they didn't tell me was that it is only available to O2 customers in Ireland!! I'll try CS again, thanks

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Anonymous
Not applicable

Is it the friends and family 30% discount? I don't think this discount can be added by cs, but ask them for the text number as it can be applied via text. Also which phone did you upgrade to as if it was the iphone 5 discount will only be added if the upgrade was done in an o2 store.

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