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Extra not working

Salma2
Level 1: Joiner
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my Disney+ Extra doesn’t seem to work. On my O2 app it shows as active but on my Disney+ it shows as no subscription.

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pgn
Level 64: Magistrate
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Hi @Salma2 - all the Community info on applying and removing Extras below - make sure the email addresses being used match on O2 and the Disney side, and Disney+ Extras cannot be stacked: Guide: Adding and removing O2 Extras  

Good luck!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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pgn
Level 64: Magistrate
  • 24672 Posts
  • 177 Topics
  • 745 Solutions
Registered:

Hi @Salma2 - all the Community info on applying and removing Extras below - make sure the email addresses being used match on O2 and the Disney side, and Disney+ Extras cannot be stacked: Guide: Adding and removing O2 Extras  

Good luck!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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